Terms & Conditions

Welcome to Granos! By accessing and using our website www.granosindia.com ("Website") or purchasing our products, you agree to comply with the following Terms & Conditions.

Introduction

These Terms & Conditions govern the use of Granos' website, including browsing, shopping, and interactions with our content. By using this website, you acknowledge that you have read, understood, and agreed to these terms. If you do not agree, please refrain from using the website.

Eligibility

  • You must be at least 18 years old to place an order or use our services.
  • If you are under 18, parental consent is required.

Product Information & Availability

  • We strive to provide accurate product descriptions, ingredients, and nutritional details. However, slight variations may occur.
  • Product availability is subject to stock levels and may change without notice.
  • We reserve the right to discontinue or modify products at any time.

Orders & Payments

  • Placing an order on our website constitutes an offer to purchase. We reserve the right to accept or reject orders at our discretion.
  • Accepted payment methods: Credit/Debit Cards, UPI, Net Banking, Wallets, and Cash on Delivery (where available).
  • All payments must be completed at checkout. Orders will only be processed after payment confirmation.

Shipping & Delivery

  • We deliver across India with estimated timelines displayed at checkout.
  • Delivery times are estimates and may vary due to logistics, demand, or unforeseen circumstances.
  • In case of delays, we will notify you via email or phone.
  • Shipping charges, if applicable, will be displayed at checkout.

Returns, Replacements & Refunds

Our Refund Policy governs all return and replacement requests. Key points include:

  • Returns are accepted only for damaged, defective, or incorrect items received.
  • Requests must be made within 72 hours of delivery with supporting evidence (photos/videos).
  • Refunds or replacements will be processed after verification.

👉 For the full refund policy, visit Refund Policy.

User Responsibilities

While using our website, you agree NOT to:

  • Use false information or impersonate someone else.
  • Attempt to hack, modify, or disrupt the website’s functionality.
  • Copy, reproduce, or distribute any content without permission.
  • Engage in fraudulent transactions or abuse discount offers.

Intellectual Property

  • All website content, including text, images, logos, product descriptions, graphics, and branding, is the exclusive property of Granos.
  • Unauthorized reproduction or commercial use of Granos’ intellectual property is strictly prohibited.

Limitation of Liability

  • Granos is not liable for indirect, incidental, or consequential damages arising from website use, product purchases, or reliance on information provided.
  • While we ensure high-quality standards, individual allergic reactions or dietary impacts are the consumer’s responsibility.

Privacy & Data Protection

  • By using our website, you agree to the collection and use of your personal information per our Privacy Policy.
  • Your data will never be sold or shared with third parties for unauthorized use.

👉 For detailed information, visit Privacy Policy.

Governing Law & Dispute Resolution As Per Indian Jurisdiction

  • By using our website, you agree to the collection and use of your personal information per our Privacy Policy.
  • Your data will never be sold or shared with third parties for unauthorized use.

👉 For detailed information, visit Privacy Policy.

Changes to Terms

Granos reserves the right to update or modify these terms at any time. Any changes will be communicated on our website.

Contact Us

For any questions, concerns, or support, reach out to us: